Returns & Exchanges

At Emma Sleep India, we offer a 100-night trial to ensure you love your sleep experience; if you are not satisfied, we provide a hassle-free return process with a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or our online portal within your 100-night trial period to start the return process.

• 2.
  Schedule a Free Pickup

  Once your request is approved, we will coordinate with our logistics partners to arrange a convenient time to collect the mattress from your home at no extra cost.

• 3.
  Quality Inspection

  Our team will perform a quick check upon collection to ensure the product is in a hygienic condition and free from any structural damage.

• 4.
  Receive Your Refund

  After the mattress reaches our facility, we will process your full refund back to your original payment method within 7 to 14 business days.